Terms and conditions
These Terms and Conditions ("Terms") govern your use of DV77 Casino's online casino platform (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.
Account Registration
- Eligibility: You must be at least 18 years old and a resident of a country where online gambling is permitted.
- KYC and Verification Requirements: We may request identification and verification documents from you to comply with anti-money laundering regulations.
- Responsibility for Account Security: You are responsible for keeping your account information secure and preventing unauthorized access.
Deposits and Withdrawals
- Accepted Payment Methods: We accept various payment methods, including Visa, Mastercard, Neosurf, Bitcoin, Ethereum, USDT, Bank Transfer, E-Wallets (Skrill, Neteller).
- Minimum and Maximum Limits: The minimum deposit amount is AUD 20, while the maximum is AUD 5,000.
- Processing Times and Fees: Deposits are processed instantly, while withdrawals take 1-3 business days, subject to a fee of up to AUD 10 for bank transfers.
- Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations.
Bonuses and Promotions
- How Bonuses Are Credited: Welcome bonuses are credited upon registration, while recurring promotions are available through the "Promotions" section of the Platform.
- Wagering Requirements: A 35x wagering requirement applies to all bonuses, with a maximum bet limit of AUD 5.
- Expiry and Abuse Clauses: Bonuses expire within 30 days, and we reserve the right to revoke or modify any bonus offer.
Gameplay and Fairness
- RNG Usage: We utilize random number generators (RNGs) to ensure fair gameplay.
- Game Malfunctions: In the event of a game malfunction, all bets will be voided.
- Limits on Play and Responsible Gaming Tools: You may set deposit limits, wager limits, or session reminders through your account settings.
Responsible Gambling
- Self-Exclusion Options: You can self-exclude from the Platform for a minimum period of 6 months.
- Deposit, Wager, and Session Limits: We encourage you to set responsible gaming limits to prevent excessive play.
- Help and Support Links: We provide links to external resources for problem gamblers.
Prohibited Activities
- Bonus Abuse: Any attempt to manipulate or abuse bonus offers will result in account suspension or closure.
- Fraud, Collusion, or Manipulation: We take all forms of cheating seriously and reserve the right to suspend or close accounts accordingly.
- Use of Bots or Automated Systems: Using automated systems or bots to play games is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may request account closure at any time through your account settings.
- Breach of Terms: We reserve the right to suspend or close accounts in case of a breach of these Terms.
- Inactivity and Dormant Accounts: Accounts that remain inactive for 12 months will be considered dormant.
Privacy and Data Protection
- Information Collected: We collect personal data, including but not limited to, name, address, email, phone number.
- Use and Storage of Personal Data: We use your data to provide services, comply with regulations, and prevent fraud.
- GDPR Compliance (if applicable): DV77 Casino complies with the General Data Protection Regulation (GDPR) in accordance with European law.
Limitation of Liability
- Losses: DV77 Casino is not responsible for any losses incurred by you due to our system errors, third-party actions, or other unforeseen circumstances.
- System Errors: We strive to maintain a secure and fair gaming environment but cannot guarantee the absence of errors.
- Third-Party Links: We may link to external websites; however, we are not responsible for their content.
Amendments and Updates
- Right to Modify the Terms: DV77 Casino reserves the right to modify or update these Terms at any time without notice.
- Notification of Changes: We will notify you of any significant changes through email notifications or platform updates.
